Terms of use

Last updated: 9 November 2026

These terms apply to the Resilio Climate mobile app and website, operated by CNTD SARL. By using them, you accept these terms.

The service

Resilio Climate lets you receive the official alerts published for your area, report a risk (climate, health, security, humanitarian, environment), view the risk map, preparedness guides and emergency numbers.
Use by the public is free and requires no account.

Alerts are written, verified and approved by the authorised organisations and services that publish them.
They do not replace instructions from local authorities or emergency services. In immediate danger, call the emergency numbers of your country.
An alert may arrive late or not at all (network, phone settings or battery): do not rely only on the app for your safety.

Report in good faith facts you have observed, as accurately as possible.
Forbidden: false reports, hateful, violent, sexual or insulting content, and photos or information about another person without their consent.
Each report is verified before it becomes visible. Authorised services may correct, reject or remove it.
By sending photos or documents, you allow their use to verify the situation and prevent risks, within the limits of the privacy policy.

Agent, verifier or approver accounts are created by organisations for their members. Everyone acts within the rights of their role.
Credentials are personal and confidential. Every action is logged.
An account may be suspended in case of abuse or use contrary to these terms.

We do what is needed to keep the service running at all times, without being able to guarantee it will be free of interruptions or errors.
The content of alerts is the responsibility of the organisations that publish them. CNTD SARL cannot be held liable for damage caused by the unavailability of the network, the phone or the service.

How your data is collected and used is described in the privacy policy, where you can also request its deletion.

These terms may change. The date of the last update is shown at the top of this page.